Orders Journal Entry
The Order Journal Entry in Blue Onion shows all orders and refunds initiated within a selected date range, along with the expected net payments for each payment processor based on those orders and refunds.
Navigation
You can find the Filtered View of the Orders Journal Entry by opening the Journal Entries menu on the left side dark blue menu and selecting Filtered View.
The Orders Journal Entry will open first by default. But if you need to switch between Journal Entries, you can do so using the Journal Entry Type filter.
Orders
When an order is placed through a source system like Shopify, Amazon Seller, or another order management system, it is recorded in the journal entry with the following details:
- Gross revenue - comprised of the gross sales of all orders placed in the period
- Shipping revenue - comprised of the shipping charged to customers in the period
- Discounts applied - comprised of discounts applied on orders in the period
- Sales Tax / VAT Payable - comprised of sales tax that was collected from customers in the period
For orders where VAT is included in the price, the journal entry will display the expected Sales Tax Payable and VAT Payable amounts for the specified period.
Orders are initially recorded to deferred revenue. The deferred revenue balance is then cleared out through the revenue recognition journal entry once the orders are fulfilled.
Refunds
For any refunds initiated during the period, the journal entry shows:
- Refund expense - comprised of the net product expense being refunded as well as customer service accommodations
- Sales tax payable being refunded
- Shipping costs being refunded
Accounts Receivable / Clearing Account
This section displays the expected cash amounts to be received from each payment processor for the net orders and refunds in the journal entry. These are typically recorded to a clearing account in the general ledger to be cleared out at cash settlement.
Unknown Values
If there is a discrepancy between the order/refund value and checkout value for any orders, an "unknown" value will appear. You can click on this to review the orders with the discrepancy.
